Hospitality

Step into the world of hospitality, where every detail matters and every experience leaves a lasting impression. Our training courses are designed to turn passion into professionalism, equipping you with the skills to excel in hotels, restaurants, and beyond. Whether you're just starting out or looking to level up your career, we’ll teach you how to deliver service that’s not just exceptional, but unforgettable. Ensure high-quality service with courses ranging from Customer Service Skills to REHIS Intermediate Food Hygiene, and become the standard of excellence in the industry.

Professional Learning

Hospitality Courses

Hospitality courses

NPA Professional Cookery (Level 4)

If you are interested in cookery (or think you might be) and want to learn from the professionals, then this is the course for you.

NPA Hospitality (Level 5)

Anyone who is interested in the hospitality and events sector. This course will help you in getting employment in restaurants, cruise ships, hotels, and conference centres. If you are interested in, or would like to know more about, a career in hospitality, then this course is the one for you. Did you know: The hospital...

Introduction to Professional Cookery with Hospitality

By completing this course, you'll achieve a recognised professional cookery qualification, complemented by front of house units. You'll learn by doing and will be able to apply the practical skills you gain to real world scenarios, opening doors to a variety of roles in the hospitality sector.

Events and Hospitality (Level 6)

This course is a gateway to supervisory roles in the dynamic hospitality and events industry. It can open doors to many exciting career opportunities. The advanced customer service expertise you'll gain and hands-on training you'll receive will prepare you to provide first class experiences in hotels, restaurants and in...

Advanced Professional Cookery

On this course you'll master complex recipes and refine your culinary techniques. You'll get the opportunity to combine flavours and create dishes that will set you apart in the fast-paced world of professional cooking. You'll gain the skills you need to meet industry demands and the develop expertise ...

Professional Cookery (Level 5)

If you're dreaming of a career as a Commis Chef, Cook or Trainee Chef, our Professional Cookery course is recipe for success. You'll develop your cookery skills and learn about all aspects of working in a professional kitchen. It's very hand on – preparing, cooking and presenting dishes to a high stand...

HNC Hospitality and Operations (infill) - (Level 7)

The course is for learners who are considering a career or indeed any employment within the hospitality, restaurant, hotel, and indeed visitor/tourism industries. There are 14000 jobs across Ayrshire in the tourism industry with tourism businesses making up approx. 10% of all businesses in Ayrshire. 2021 t...

HNC Hospitality and Operations

BPEC Domestic Gas CCN1 - Reassessment (Evening)

Start Date: Tuesday 30 September 2025. This 4 session evening/weekend course is specifically for engineers who wish to renew their certification to undertake, service, commission and repair specific gas appliances. The course is certificated by BPEC and includes training and assessment.

Microsoft Word - Advanced Skills

Start Date: Tuesday 30 September 2025. For those who have a good grounding in Microsoft Word, this course will provide you with the knowledge and skills to use Word at more advanced level.

REHIS Elementary Health and Safety

This 1 day course from the Royal Environmental Health Institute of Scotland (REHIS) is designed to provide practical information and advice which will help employers and employees to ensure that their work activities are carried out safely, reducing the risk to themselves and others.

Interpersonal Skills and Managing Conflict

Strong interpersonal skills are vital to individuals and team members within any organisation. This 2 day course serves as a fantastic enhancement of these skills and has a wide range of applicability within a workplace environment.

Neurodiversity Awareness

This 1 day course will provide an overview of neurodiversity and neurodivergent conditions, leading to and understanding of the impact of living with a neurodivergent condition.

REHIS Elementary Certificate in HACCP for Food Manufacturing

This 1 day course from the Royal Environmental Health Institute of Scotland (REHIS) is primarily for those currently employed in a food manufacturing type business who need to have an understanding of HACCP, either on a professional or voluntary basis.

REHIS Risk Assessment

This 1 day course from the Royal Environmental Health Institute of Scotland (REHIS) is ideal for all workers. You will learn principles and practice of Occupational Health & Safety risk assessment and why it is necessary.

Cake Baking and Decorating

This 12 week evening course will provide you with the knowledge and skills to carry out cake baking processes to current industry standards, and also sample some sweet delights! You don’t need any formal qualifications, just a container for your finished products, an apron to protect your clothing, a tea towel and appropri...

Brewing - Introduction

This 12 week evening course has been designed to give participants the opportunity to learn about creating beer from scratch using raw ingredients and modern equipment.

Scottish Mental Health First Aid

This 2 day course offers basic general information about mental health problems. The knowledge presented and understanding developed in the course helps to remove stigma and fear and to give confidence in approaching a person in distress.

REHIS Intermediate Health and Safety

This 4 day intensive REHIS Intermediate Health and Safety Certificate is designed to provide in-depth practical information and advice which will help employers and employees to ensure that their work activities are carried out safely, reducing the risk to themselves and others.

REHIS Elementary Infection Prevention and Control

This 1 day course from the Royal Environmental Health Institute of Scotland (REHIS) is designed to give participants the knowledge and understanding of how to work safely in environments where there is a risk of infections transferring such as care homes and nurseries.

IEMA Environmental Sustainability Skills for Managers

This 2 day course is intended to support managers and supervisors from any industry/business sector in understanding the strategic and operational implications environmental sustainability has on them, their team and department.

IEMA Environmental Sustainability Skills for the Workforce

This 1 day course provides learners with a practical introduction to environmental sustainability, ensuring they are equipped with the knowledge, understanding, and motivation to make a positive difference within their organisation.

Composite Repair

This 5 day course will provide a comprehensive understanding of the repair techniques associated with composite structures. You will fabricate your own composite panels and apply various repair techniques to identify and correct defects.

Composite Awareness

This 1 day course is an introduction and overview of composites in terms of materials, processes and applications. The course is suitable for staff who require a broad awareness and understanding of advanced composites applications, advantages and disadvantages.

BPEC Ground Source Heat Pumps

This course aims to help plumbers and heating engineers who want to install Heat Pumps to comply with the appropriate Building Regulations and Standards. The BPEC Heat Pump Systems programme is recognised as a demonstration of competence for the Microgeneration Certification Scheme (MCS).

BPEC Legionella Risk Assessment and Water Systems Disinfection

On this 1 day course, you will learn how to do a Legionella risk assessment on installations,prevention, disinfection and control procedures. We also offer reassessment for candidates looking to renew their Legionella qualifications.

BPEC Domestic Hot Water Storage Systems (Unvented)

This one day course aims to help plumbers and heating engineers who want to install vented and unvented domestic hot water storage systems to comply with the appropriate building regulations and standards.

BPEC Water Supply (Water Fittings) (Scotland) Byelaws 2014

This one day course covers the Water Byelaws 2014 (Scotland) and Water Supply (Water Fittings) Regulations 1999 (England and Wales) and meets the requirements of WRAS (the Water Regulations Advisory Scheme) of which the majority of the UK water companies are members.

BPEC Domestic Air Source and Ground Source Heat Pumps

BPEC Air Source Heat Pumps

REHIS Emergency First Aid at Work

This 1 day course from the Royal Environmental Health Institute of Scotland (REHIS) is designed to enable first aiders to give emergency first aid to someone who is injured or becomes ill at work.

Mental Health Skills for Managers

This 1 day course designed for managers, leaders and supervisors who want to gain a greater awareness of how to manage workplace mental health. It will allow people managers to detect early symptoms of poor mental health and develop skills to support their own and others’ positive wellbeing.

REHIS First Aid At Work

This 4 day intensive REHIS First Aid at Work Certificate covers the practical skills needed by a first aider in the workplace. The course will give delegates the confidence and knowledge to deal with first aid emergencies.

Microsoft Excel - Beginners

This beginner 1 day course is designed to provide participants with a solid foundation in Microsoft Excel, enabling them to confidently navigate the application, manage data, perform calculations, and create basic visualisations.

Microsoft Excel - Intermediate

This 2 day course is designed to build on participants’ existing Excel skills and expand their proficiency in Excel. Participants will delve deeper into Excel's functions, data manipulation techniques, and tools, enabling them to solve complex problems and streamline workflows.

Microsoft PivotTables - Summarise and Analyse Data

This 1 day course is designed to provide participants with a solid foundation in creating and utilising pivot tables in Microsoft Excel. They will learn how to summarise, analyse, and present large datasets effectively, making data-driven decisions with ease.

Microsoft Excel Dashboards - Visually Present Data

This 1 day course is suitable for those with a good working knowledge of Excel at intermediate to advanced level. It is not suitable for beginners to Excel. Participants will learn how to slice big data sources into easy-to-understand information formats.

Microsoft Power Automate - Beginners (ONLINE)

On this 1 day online course you will learn how to use low-code, drag-and-drop tools and hundreds of prebuilt connectors that automate repetitive, mundane tasks with ease.

ComfyUI Training (ONLINE)

In this 1 day online course, you will learn how to proficiently use ComfyUI to design your own UIs for your website, application, or software. You will learn how to write prompts that yield the best results, customise your designs, and create a consistent design theme.

Microsoft 365 - Enhance Cloud-Based Productivity

This 1 day course is a comprehensive beginner programme designed to provide participants with essential skills and techniques for effectively utilising Microsoft 365 tools to boost productivity and streamline everyday tasks.

Coding Fundamentals (Python) - Beginners (ONLINE)

This 1 day online course is an introductory course that aims to teach participants the basics of coding and software development. The course will cover the fundamentals of the Python programming language and provide an overview of basic data types and programming concepts.

Microsoft Teams in the Workplace

On this 1 day course, you will have an understanding of how to use Microsoft Teams to communicate and collaborate with co-workers. You will be able to post information, work on files and access content within a team.

Microsoft Power BI - Connect & Present your Data

On this 1 day course you learn how to create professional reports, perform data analysis, and effectively communicate insights using Microsoft Power BI Desktop.

SQL Programming - Beginners (ONLINE)

This 1 day online course provides an introduction to SQL programming and covers the fundamentals of querying relational databases.

Microsoft Word Intermediate

This 1 day course is for anyone who wants to develop their skills in Microsoft Word either for professional or personal purposes.

AutoCAD - Beginners

This 3 day course is a practical course that will teach you how to create 2D CAD drawings for production, technical drawings, and architectural plans.

PDA Workplace Assessment Using Direct and Indirect Methods (L&D9DI)

START ANYTIME - This PDA is for all workplace assessors of regulated qualifications such as SVQs in all occupational sectors. Delegates will complete SQA Unit FD41 04: Assess Workplace Competence Using Direct and Indirect Methods (SCQF Level 8)

PDA Internal Verification of Workplace Assessment (L&D11)

START ANYTIME - This PDA is for all workplace internal verifiers of regulated qualifications such as SVQs in all occupational sectors. Delegates will complete SQA Unit: FD43 04 Internally Monitor and Maintain the Quality of Workplace Assessment (SCQF Level 8)

PDA Conduct the Assessment Process (L&D SQA Unit: H290 35)

START ANYTIME - This PDA is for all non-workplace assessors of regulated qualifications such as HN's or qualifications on training courses. Delegates will complete SQA Unit H290 35: Conduct the Assessment Process (SCQF Level 8)

PDA Conduct the Internal Verification Process (L&D SQA Unit: H291 35)

START ANYTIME - This PDA is for all non-workplace internal verifiers of regulated qualifications such as HN's or qualifications on training courses. Delegates will complete SQA Unit H291 35: Conduct the Internal Verification Process (SCQF Level 8)

Train the Trainer - SQA Unit: HE0T 33

This 5 day course has been designed as an initial qualification for those with limited or no prior experience of planning and delivering training. It is intended for candidates with vocational expertise or subject knowledge whose job role includes the training of others in small group in work-related learning contexts.

Lean Six Sigma Yellow Belt

This 2 day ILSSI Internationally Certified and Accredited Lean Six Sigma Yellow Belt course is designed for professionals who requires an understanding of the basics of the Lean Six Sigma Methodology and who supports process improvement projects as a part of a team.

Lean Six Sigma Green Belt

This 5 day ILSSI Certified Lean Six Sigma Green Belt course trains managers and workers how to use Lean Six Sigma methods, tools and techniques to improve their business processes. The course also coaches the delegates how to lead small to medium sized process improvement projects using the DMAIC framework.

Principles of Management and Leadership - Chartered Management Institute (CMI) Level 3 Certificate

Designed around the National Occupational Standards for Management and Leadership, this Level 3 qualification is aimed at practising or aspiring managers who supervise or manage a team to achieve clearly defined outcomes.

Management and Leadership - Chartered Management Institute (CMI) Level 5 Certificate

This CMI qualification is aimed at practising or aspiring middle managers and leaders at operational, divisional, departmental or specialist level, who lead and manage individuals and teams to deliver the aims and objectives in line with the organisational strategy.

Project Management - Chartered Management Institute (CMI) Level 5 Certificate

This CMI Level 5 Project Management qualification is designed for practising middle managers and leaders who are typically accountable to a senior manager or business owners. It is aimed at leaders looking to effectively manage projects.

Professional Coaching Practice - Chartered Management Institute (CMI) Level 5 Certificate

This CMI Level 5 qualification is designed to support individuals in the development of professional coaching skills, helping them understand and be able to apply core skills required for effective coaching practice.

Project Management - Agile Principles & Practices

This interactive 1 day course will greatly enhance existing Project Management skills, and is complimented further by an in-depth demonstration and utilisation of Digital Technologies that support Agile methods and means of working.

Presentation Skills, Tools, & Techniques

This 1 day course is suitable for all members of staff who have reason to design and/or deliver briefings and presentations within the workplace. It is ideally suited for those with little or no experience of this and would also be of benefit to those who are more experienced in this role.

Lean Six Sigma White Belt

This 1 day Lean Six Sigma White Belt course is designed for anyone looking for a basic understanding of Lean Six Sigma methodologies and who possibly support process improvement projects as a part of a team.

Emotional Intelligence at Work

Emotional Intelligence is often quoted as being more important to success in the workplace than IQ, it goes beyond mere empathy. This 1 day course will explore the different areas and levels of Emotional Intelligence.

Creating and Sustaining High Performing Teams

This 1 day course will build team cohesion, look at ways of increasing performance, strengthen workplace relationships and highlight the importance of effective communications within a high-performance team.

Leadership Development Programme

This 4 day course is ideally suited to organisations looking to develop employees’ skills in management and leadership. With a focus on three key areas - leadership, team development, and overcoming problems - this programme equips emerging leaders with practical tools and strategies to grow their confidence and effectiven...

Performance Appraisals and Talent Development

This 1 day course is designed to convey the key areas that require to be considered to assist in talent development and retention and is aimed at all roles where performance appraisals and future planning are part of the role.

Organisational Culture and Change

This 1 day course is an excellent companion for those who are tasked with leading these changes and cementing into place a new organisational culture.

Microsoft Power Apps - Canvas Apps (ONLINE)

Start Date: Wednesday 15 October 2025. On this 2 day online course, you will learn how to design and build a business app from a canvas in Microsoft Power Apps without writing code in a traditional programming language such as C#.

BPEC Domestic Gas CCN1 - Reassessment

Start Date: 20 October 2025. This 4 day course is specifically for engineers who wish to renew their certification to undertake, service, commission and repair specific gas appliances. The course is certificated by BPEC and includes training and assessment.

Coding Fundamentals (Python) - Intermediate (ONLINE)

START DATE: Tuesday 21 October 2025. This 1 day online course is suitable for anyone with a basic working knowledge of Python who wants to further develop their skills. It is also ideal for managers who want to gain a better understanding of what a development role entails to better lead their team.

Microsoft Excel - Advanced

Start Date: Wednesday 22 October 2025. This 2 day course is designed to equip participants with the knowledge and practical skills to harness the potential of Microsoft Excel for data analysis, reporting, and automation.

REHIS Elementary Food Hygiene

Start Date: Tuesday 28 October 2025. This 1 day course from the Royal Environmental Health Institute of Scotland (REHIS) is primarily for those currently employed or seeking employment in the hospitality/catering industry, either on a professional or voluntary basis. It satisfies the legal requirement for all food handlers...

Microsoft Power Automate - Intermediate (ONLINE)

Start Date: Thursday 30 October 2025. This 1 day online course is suitable for anyone who has a basic understanding of Microsoft Power Automate and is looking to enhance their skills and automate business processes with more complexity

REHIS Scottish Certificate for Personal Licence Holders Refresher (PLHR)

Start Date: Wednesday 5 November 2025. This 1/2 day course by The Royal Environmental Health Institute of Scotland (REHIS) is for anyone who currently holds a Personal Licence and requires their 5 year renewal to be completed.

Taxi and Private Hire Driver Training Course

Start Date: Wednesday 5 November. This one day course is required for South Ayrshire Taxi drivers only. ID and Badge details are required. You will learn about basic legislation, health & safety, customer care, first aid and how to move passengers in wheelchairs and with other mobility difficulties.

REHIS Intermediate Food Hygiene

Start Date: Thursday 6 November 2025. This 4 day intensive REHIS Intermediate Food Hygiene Certificate is designed for managers, supervisors and chefs who require an in-depth knowledge of food hygiene or those working within high-risk environments or with high-risk products. It explores the relationship between food hygien...

Microsoft Planner - Intermediate (ONLINE)

Start Date: Wednesday 12 November 2025. On this 1/2 day online afternoon course, you’ll learn how to use Planner to its fullest potential by applying best practices for planning and building boards, integrating with other apps for notifications and effective collaboration.

Microsoft Planner - Beginners (ONLINE)

Start Date: Wednesday 12 November 2025. On this 1/2 day online morning course, you will learn how to create and manage plans, tasks, and files, as well as view progress and communicate with team members.

Cyber Security - Reduce Risks and Protect Data (ONLINE)

Start Date: Tuesday 18 November 2025. This 1 day online online course is designed for businesses as an introduction to help individuals and employees better understand cyber risks and how they can protect themselves and their business.

REHIS Scottish Certificate for Personal Licence Holders (PLH)

Start Date: Wednesday 26 November 2025. This 1 day course by The Royal Environmental Health Institute of Scotland (REHIS) is for anyone who manages premises where alcohol is sold, including bar managers, convenience store managers and supermarkets.

Microsoft 365 Productivity Apps - Introduction (ONLINE)

Start Date: Thursday 27 November 2025. On this 1 day online course, you will explore in depth 2 cloud based Microsoft 395 applications to enhance your productivity. Choose from OneDrive for Business, SharePoint online, Teams, Forms, Sway, Planner, and Lists.

Coding Fundamentals (Python) - Advanced (ONLINE)

Start Date: Tuesday 16 December 2025. This 1 day online course will help participants to develop a deeper understanding of Python classes, core operators, set methods, libraries, and working with APIs.

API Development with Postman - Introduction (ONLINE)

Start Date: Thursday 29 January 2026. This 1 day online course will cover the basics of APIs, how to send API requests, test public APIs, create APIs, and work with your team using Postman.

The hospitality sector in Ayrshire includes hotels, restaurants, tourism, and events, offering memorable experiences that highlight the region’s scenic beauty and rich heritage. It is crucial for Ayrshire’s economy, driving tourism, supporting local businesses, creating jobs, and fostering community development while attracting visitors to explore its vibrant culture and landscapes.

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